Posted on: August 4, 2017

On Demand Stop Policy

There are a few locations throughout the county where we provide service that causes delay in the routes to accommodate very few riders. Rather than remove these locations from service, The Bus had designated these stops as “On Demand Stops” or ODS. This way we can serve these locations, but only when someone wants to go there or needs to be picked up. These stops are listed on the schedules as ODS.

To be picked up at an ODS location, call the fixed route dispatch office during regular hours of operation at 209-725-3813. Tell the Customer Service Representative (CSR) which stop you are at and the general location you are traveling to. The CSR will let you know when the next available fixed route bus can come to that stop to pick you up. The CSR will then inform the bus operator on that route that they will need to go to and stop at that ODS location on the next available route.

To be let off at an ODS location, clearly inform the bus operator when you board the bus that you would like to be let off at the ODS location.

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Posted on: April 18, 2011